Telemedicine and telehealth and smart wearables powered by artificial intelligence (AI)all helped doctors to stay in touch with and monitor their patients, but also help patients to understand diseases better

However, there needs to a greater understanding on how healthcare organizations should
adopt to the new technologies.

Healthcare organisations are today engaging the patients digitally through their healthcare
journey from making appointments online, viewing bills and making payments online,
accessing medical records online and also communicating digitally with patients.