The retail industry with its e-commerce boom has lessons to teach healthcare, says an innovation leader at Teladoc Health.
An array of disconnected, niche, point applications and ones that are not purpose-built for healthcare are fragmenting an already disjointed healthcare experience – and potentially marginalizing the role of local health systems in the lives of the communities they serve.
Some health systems see a need to unify their virtual care capabilities across an integrated platform, telemedicine vendor Teladoc Health observes. They seek to address health needs more personally and holistically – across complex care in the hospital, acute and primary care in the office or home, and chronic care and wellness everywhere, the company says.
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